Customer Service for Telecommunicators
Class Date(s) Friday, Sep 15 2017 8:00AM-4:00PM  
Class# 1710017  

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Description

Customer Service for Telecommunicators

Customer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include, annoying and difficult callers, words to use for extraordinary customer service, how to defuse anger and officer/dispatcher relations.

Price $199.00
Seats  
Class Location
ACOG Offices
4205 N Lincoln Blvd
Oklahoma City, OK   73105
(405) 234-2264

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