Crisis Intervention for Communications
Class Date(s) Monday, Feb 26 2018 8:00AM-4:00PM  
Class# 1710022  

Save this Class to Outlook (Click & Open)
Description

Crisis Intervention for Communications

Communications professionals are often the first to deal with a person in crisis. Your words and actions can set the tone for the remainder of the call. This class is designed to provide attendees with the skills to make a difference. Topics include:

General guidelines

Active listening

Verbal containment

Use of your voice

Intelligence gathering

Suicide intervention

Understanding returning veterans

The mentally ill

Case studies and role play.

 

Free for ACOG Members / $199 for Non-Members

Price $199.99
Seats  
Class Location
ACOG Offices
4205 N Lincoln Blvd
Oklahoma City, OK   73105
(405) 234-2264

Pin It on Pinterest