APCO Public Safety Telecommunicator I, 7th Edition
Class Date(s) Monday, Aug 27 2018 8:00AM-4:00PM  
Tuesday, Aug 28 2018 8:00AM-4:00PM  
Wednesday, Aug 29 2018 8:00AM-4:00PM  
Thursday, Aug 30 2018 8:00AM-4:00PM  
Friday, Aug 31 2018 8:00AM-4:00PM  
Class# 1810027  

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APCO Public Safety Telecommunicator I, 7th Edition

The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators (2004). APCO Project 33 training standards are widely recognized as the national industry standard for basic telecommunicator training. The PST course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology and issues in public safety communications centers. Topics include the telecommunicator’s role in the U.S. Department of Homeland Security’s NIMS Incident Command System.

Training modules include:

• Introduction to Your New Career (roles and responsibilities of the position)

• Interpersonal Communications

• Telephone Communications Techniques: Call Processing

• Telephony – Traditional Technology

• Telephony – Emerging Technology

• Telephony – TTY

• Telematics

• Computer Aided Dispatch & Related Technologies

• Radio Communications Techniques

• Radio Technology

• Call Classification

• NIMS Incident Command System

• Liability Issues

• Preparing for Your New Career (stress management)

ACOG Members: FREE Registration

Non-Members of ACOG: Cost $99 your agency will be invoiced prior to the course start date.

Price $89.00
Class Location
ACOG Offices
4205 N Lincoln Blvd
Oklahoma City, OK   73105
(405) 234-2264

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