Customer Service for Telecommunicators
Class Date(s) | Thursday, May 30 2019 8:00AM-4:00PM Class# 1910050 Save this Class to Outlook (Click & Open) |
Description | Customer Service for Telecommunicators Customer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include, annoying and difficult callers, words to use for extraordinary customer service, how to defuse anger and officer/dispatcher relations.
ACOG Members: Free Non-Members: $50
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Price | $50.00 |
1 Seat Remaining | |
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Class Location
ACOG Offices4205 N Lincoln Blvd
Oklahoma City,
OK
73105
(405) 234-2264