Crisis Intervention for Communications
Class Date(s) Thursday, Oct 19 2023 8:00AM-4:00PM  
Class# 2310279  

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Description

Crisis Intervention for Communications

Communications professionals are often the first to deal with a person in crisis. Your words and actions can set the tone for the remainder of the call. This class is designed to provide attendees with the skills to make a difference. Topics include:

General guidelines

Active listening

Verbal containment

Use of your voice

Intelligence gathering

Suicide intervention

Understanding returning veterans

The mentally ill

Case studies and role play.

 

Free for ACOG Members / $50 for Non-Members

Price $50.00
  Class is Full
Please Call for Information
Class Location
ACOG Offices
4205 N Lincoln Blvd
Oklahoma City, OK   73105
(405) 234-2264
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