Leadership is more than being an appointed supervisor. (more details)

This course is designed to give telecommunicators a refresher in the basics of dispatch. Topics are Communications, Customer Service, Call Processing, Next Gen 9-1-1, Radio Communications, Call Classification, Liablity, Court Testimony, and Stress. (more details)

The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)

This class is designed for current CTOs to go over the foundations for a successful training program. Topics include: Responsibilities of CTOs, CTO Program History, CTOs Responsibilities, Benefits of Standardized Training, DORs & SEGs, Liability (more details)

Oklahoma has the highest domestic violence rate in the country. This class will help dispatchers with handling our large volume of domestic violence calls. (more details)