The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)

This 3 day APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge. (more details)

Communications professionals are often the first to deal with a person in crisis. This class is designed to provide the skills to make a difference. (more details)

This course is designed to give telecommunicators a refresher in the basics of dispatch. Topics are Communications, Customer Service, Call Processing, Next Gen 9-1-1, Radio Communications, Call Classification, Liablity, Court Testimony, and Stress. (more details)

The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)