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De-escalation for Communications: Controlling the Call, Not the Caller
Friday, Feb 10 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210225
Location ACOG Offices (view map)
A one day class on techniques for telecommunicators to use to de-escalate tensions with callers. (more details)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

APCO Communications Training Officer
Wednesday, Mar 1 2023 8:00AM - 4:00PM
Sessions 3    Class# 2210226
Location ACOG Offices (view map)
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program. (more details)
NonMember Price: $110.00
Member Price: $0.00
2 Seats Remaining
Seats  

Managing Different Generations
Thursday, Mar 9 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210227
Location ACOG Offices (view map)
This course is to introduce supervisors and CTOs to the different generations and the challenges they may have when supervising a multigenerational workforce. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Active Assailant
Monday, Apr 3 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210222
Location ACOG Offices (view map)
The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)
NonMember Price: $50.00
Member Price: $0.00
6 Seats Remaining
Seats  

Suicide Intervention
Tuesday, Apr 4 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210223
Location ACOG Offices (view map)
A one-day interactive class designed to educate Public Safety call-takers in crisis intervention. Topics include: suicide attitudes, risk assessment of caller, risk assessment of responder and call-taker intervention. (more details)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

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