The class is designed to motivate the new and the veteran telecommunicator and discusses such topics as professionalism, respect, teamwork, the future of 9-1-1, dealing with negative attitudes, and being the best.

Wednesday, May 29 2019 8:00AM - 4:00PM Sessions 1   Class# 1910049 (more details) Location ACOG Offices (view map)

NonMember Price: $50.00 Member Price: $0.00 Seats

APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program.

Monday, Apr 15 2019 8:00AM - 4:00PM Sessions 3   Class# 1910045 (more details) Location ACOG Offices (view map)

NonMember Price: $89.00 Member Price: $0.00 Class is Full Please Call for Information

The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators.

Monday, May 20 2019 8:00AM - 4:00PM Sessions 5   Class# 1910046 (more details) Location ACOG Offices (view map)

NonMember Price: $89.00 Member Price: $0.00 1 Seat Remaining Seats

Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations.

Thursday, May 30 2019 8:00AM - 4:00PM Sessions 1   Class# 1910050 (more details) Location ACOG Offices (view map)

NonMember Price: $50.00 Member Price: $0.00 Seats

Find out about all the OLETS Updates, and have any questions you have about OLETS, NLETS, and NCIC answered.

Tuesday, Apr 23 2019 9:00AM - 12:00PM Sessions 1   Class# 1810044 (more details) Location ACOG Offices (view map)

Price: $0.00 8 Seats Remaining Seats