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Am I Just The Dispatcher?
The class is designed to motivate the new and the veteran telecommunicator and discusses such topics as professionalism, respect, teamwork, the future of 9-1-1, dealing with negative attitudes, and being the best.

 
Wednesday, May 29 2019 8:00AM - 4:00PM
Sessions 1   Class# 1910049 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
5 Seats Remaining
Seats  

APCO Public Safety Telecommunicator I, 7th Edition
The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators.

 
Monday, May 20 2019 8:00AM - 4:00PM
Sessions 5   Class# 1910046 (more details)
Location ACOG Offices (view map)
NonMember Price: $89.00
Member Price: $0.00
1 Seat Remaining
Seats  

Customer Service for Telecommunicators
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations.

 
Thursday, May 30 2019 8:00AM - 4:00PM
Sessions 1   Class# 1910050 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

OLETS Update
Find out about all the OLETS Updates, and have any questions you have about OLETS, NLETS, and NCIC answered.

 
Tuesday, Apr 23 2019 9:00AM - 12:00PM
Sessions 1   Class# 1810044 (more details)
Location ACOG Offices (view map)
Price: $0.00
Class is Full
Please Call for Information

Terrorism And The Telecommunicator
Terrorism has become a major threat to the cities of America. The dispatcher and call taker must have an understanding of terrorism and Weapons of Mass Destruction.

 
Monday, Jun 24 2019 8:00AM - 4:00PM
Sessions 1   Class# 1910051 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
4 Seats Remaining
Seats  

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