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Active Assailant
The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events.

 
Monday, Aug 26 2024 8:00AM - 4:00PM
Sessions 1   Class# 2410621 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
Seats  

APCO Communications Training Officer
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program.

 
Wednesday, Aug 21 2024 8:00AM - 4:00PM
Sessions 3   Class# 2310618 (more details)
Location ACOG Offices (view map)
NonMember Price: $110.00
Member Price: $0.00
1 Seat Remaining
Seats  

Customer Service for Telecommunicators
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations.

 
Monday, Oct 21 2024 8:00AM - 4:00PM
Sessions 1   Class# 2410623 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Difficult Callers
This class is designed to provide the attendees with a variety of skills to process some of the most challenging calls and callers.

 
Thursday, Nov 14 2024 8:00AM - 4:00PM
Sessions 1   Class# 2410624 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
Please Call for Information

Suicide Intervention
A one-day interactive class designed to educate Public Safety call-takers in crisis intervention. Topics include: suicide attitudes, risk assessment of caller, risk assessment of responder and call-taker intervention.

 
Monday, Sep 9 2024 8:00AM - 4:00PM
Sessions 1   Class# 2410622 (more details)
Location ACOG Offices (view map)
NonMember Price: $50.00
Member Price: $0.00
Seats  

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