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911 Hacked, Attacked, Where's That?
9-1-1’s Least Wanted
A Victim's Plea, Meeting Expectations
Active Shooter - Tony Harrison
Am I Just The Dispatcher?
APCO Communications Center Supervisor
APCO Communications Training Officer
APCO Fire Service Communications
APCO Public Safety Telecommunicator I, 7th Edition
Communications Center Liability
Crimes In Progress
Crisis Intervention for Communications
Customer Service for Telecommunicators
Domestic Violence & Abuse
Features & Tools of the 9-1-1 ACOG Map
Hostage Negotiation
Introduction to 9-1-1 Management
Lead, Follow, or Get Out of the Way
OLETS Update
Ripped from the Headlines
Stress Management
Terrorism And The Telecommunicator
Total Disaster Response - Tony Harrison
TTY/TDD & ADA Compliance Training
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9-1-1 ACOG Course Listings
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Am I Just The Dispatcher?
The class is designed to motivate the new and the veteran telecommunicator and discusses such topics as professionalism, respect, teamwork, the future of 9-1-1, dealing with negative attitudes, and being the best.
Wednesday, May 29 2019 8:00AM - 4:00PM
Sessions 1
Class# 1910049
(more details)
Location ACOG Offices
(view map)
NonMember
Price: $50.00
Member Price: $0.00
Seats
APCO Communications Training Officer
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program.
Monday, Apr 15 2019 8:00AM - 4:00PM
Sessions 3
Class# 1910045
(more details)
Location ACOG Offices
(view map)
NonMember
Price: $89.00
Member Price: $0.00
Class is Full
Please Call for Information
APCO Public Safety Telecommunicator I, 7th Edition
The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators.
Monday, May 20 2019 8:00AM - 4:00PM
Sessions 5
Class# 1910046
(more details)
Location ACOG Offices
(view map)
NonMember
Price: $89.00
Member Price: $0.00
1 Seat Remaining
Seats
Customer Service for Telecommunicators
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations.
Thursday, May 30 2019 8:00AM - 4:00PM
Sessions 1
Class# 1910050
(more details)
Location ACOG Offices
(view map)
NonMember
Price: $50.00
Member Price: $0.00
Seats
OLETS Update
Find out about all the OLETS Updates, and have any questions you have about OLETS, NLETS, and NCIC answered.
Tuesday, Apr 23 2019 9:00AM - 12:00PM
Sessions 1
Class# 1810044
(more details)
Location ACOG Offices
(view map)
Price: $0.00
8 Seats Remaining
Seats
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