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In Case You Forgot… Dispatch Refresher
Thursday, Dec 15 2022 8:00AM - 4:00PM
Sessions 1    Class# 2210218
Location ACOG Offices (view map)
This course is designed to give telecommunicators a refresher in the basics of dispatch. Topics are Communications, Customer Service, Call Processing, Next Gen 9-1-1, Radio Communications, Call Classification, Liablity, Court Testimony, and Stress. (more details)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

Active Assailant
Tuesday, Jan 10 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210221
Location ACOG Offices (view map)
The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)
NonMember Price: $50.00
Member Price: $0.00
7 Seats Remaining
Seats  

APCO Public Safety Telecommunicator I, 7th Edition
Monday, Jan 23 2023 8:00AM - 4:00PM
Sessions 5    Class# 2210224
Location ACOG Offices (view map)
The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)
NonMember Price: $110.00
Member Price: $0.00
9 Seats Remaining
Seats  

De-escalation for Communications: Controlling the Call, Not the Caller
Friday, Feb 10 2023 8:00AM - 4:00PM
Sessions 1    Class# 2210225
Location ACOG Offices (view map)
A one day class on techniques for telecommunicators to use to de-escalate tensions with callers. (more details)
NonMember Price: $50.00
Member Price: $0.00
1 Seat Remaining
Seats  

APCO Communications Training Officer
Wednesday, Mar 1 2023 8:00AM - 4:00PM
Sessions 3    Class# 2210226
Location ACOG Offices (view map)
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program. (more details)
NonMember Price: $110.00
Member Price: $0.00
Seats  

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