This class is designed to help telecommunicators and PSAPs meet the ADA requirement of TTY training every six months. (more details)

The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)

This 3 day APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge. (more details)

The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)

This class will address your role in community-oriented policing, cultural diversity, de-escalation techniques and responder targeting. (more details)