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Am I Just The Dispatcher?
Wednesday, May 29 2019 8:00AM - 4:00PM
Sessions 1    Class# 1910049
Location ACOG Offices (view map)
The class is designed to motivate the new and the veteran telecommunicator and discusses such topics as professionalism, respect, teamwork, the future of 9-1-1, dealing with negative attitudes, and being the best. (more details)
NonMember Price: $50.00
Member Price: $0.00
4 Seats Remaining
Seats  

Customer Service for Telecommunicators
Thursday, May 30 2019 8:00AM - 4:00PM
Sessions 1    Class# 1910050
Location ACOG Offices (view map)
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations. (more details)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

TTY/TDD & ADA Compliance Training
Wednesday, Jun 5 2019 9:00AM - 12:00PM
Sessions 1    Class# 1910047
Location ACOG Offices (view map)
This class is designed to help telecommunicators and PSAPs meet the ADA requirement of TTY training every six months. (more details)
NonMember Price: $20.00
Member Price: $0.00
Class is Full
Please Call for Information

Terrorism And The Telecommunicator
Monday, Jun 24 2019 8:00AM - 4:00PM
Sessions 1    Class# 1910051
Location ACOG Offices (view map)
Terrorism has become a major threat to the cities of America. The dispatcher and call taker must have an understanding of terrorism and Weapons of Mass Destruction. (more details)
NonMember Price: $50.00
Member Price: $0.00
3 Seats Remaining
Seats  

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