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APCO Communications Training Officer
Wednesday, Aug 21 2024 8:00AM - 4:00PM
Sessions 3    Class# 2310618
Location ACOG Offices (view map)
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program. (more details)
NonMember Price: $110.00
Member Price: $0.00
1 Seat Remaining
Seats  

Active Assailant
Monday, Aug 26 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410621
Location ACOG Offices (view map)
The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Suicide Intervention
Monday, Sep 9 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410622
Location ACOG Offices (view map)
A one-day interactive class designed to educate Public Safety call-takers in crisis intervention. Topics include: suicide attitudes, risk assessment of caller, risk assessment of responder and call-taker intervention. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Customer Service for Telecommunicators
Monday, Oct 21 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410623
Location ACOG Offices (view map)
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Difficult Callers
Thursday, Nov 14 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410624
Location ACOG Offices (view map)
This class is designed to provide the attendees with a variety of skills to process some of the most challenging calls and callers. (more details)
NonMember Price: $50.00
Member Price: $0.00
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