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APCO Communications Training Officer
Monday, Apr 15 2019 8:00AM - 4:00PM
Sessions 3    Class# 1910045
Location ACOG Offices (view map)
APCO Institute’s 5th Edition of their premier training program the Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program. (more details)
NonMember Price: $89.00
Member Price: $0.00
Class is Full
Please Call for Information

OLETS Update
Tuesday, Apr 23 2019 9:00AM - 12:00PM
Sessions 1    Class# 1810044
Location ACOG Offices (view map)
Find out about all the OLETS Updates, and have any questions you have about OLETS, NLETS, and NCIC answered. (more details)
Price: $0.00
1 Seat Remaining
Seats  

APCO Public Safety Telecommunicator I, 7th Edition
Monday, May 20 2019 8:00AM - 4:00PM
Sessions 5    Class# 1910046
Location ACOG Offices (view map)
The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)
NonMember Price: $89.00
Member Price: $0.00
Class is Full
Please Call for Information

Am I Just The Dispatcher?
Wednesday, May 29 2019 8:00AM - 4:00PM
Sessions 1    Class# 1910049
Location ACOG Offices (view map)
The class is designed to motivate the new and the veteran telecommunicator and discusses such topics as professionalism, respect, teamwork, the future of 9-1-1, dealing with negative attitudes, and being the best. (more details)
NonMember Price: $50.00
Member Price: $0.00
6 Seats Remaining
Seats  

Customer Service for Telecommunicators
Thursday, May 30 2019 8:00AM - 4:00PM
Sessions 1    Class# 1910050
Location ACOG Offices (view map)
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations. (more details)
NonMember Price: $50.00
Member Price: $0.00
Class is Full
Please Call for Information

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