| Login | Training Cart (0) | Your account Find A Course Show All Classes Course Groups ALL Basic Telecommunicator Communications Center Supervisor Communications Training Officers Fire Service Communications Instructors Courses ALL 911 Hacked, Attacked, Where's That? 9-1-1’s Least Wanted A Victim's Plea, Meeting Expectations Active Assailant Active Shooter - Tony Harrison Am I Just The Dispatcher? APCO Communications Center Supervisor APCO Communications Training Officer APCO Fire Service Communications APCO Public Safety Telecommunicator I, 7th Edition Communications Center Liability Communications Officer Refresher - CTO Refresher Crimes In Progress Crimes in Progress - Tony Harrison Crisis Intervention for Communications Cultural Diversity – Ripped From The Headlines Customer Service for Telecommunicators De-escalation for Communications: Controlling the Call, Not the Caller Developing As A Supervisor Difficult Callers Domestic Violence & Abuse Features & Tools of the 9-1-1 ACOG Map Hostage Negotiation How To Save A Life, Yours! In Case You Forgot… Dispatch Refresher Introduction to 9-1-1 Management Introduction to Gangs for Dispatchers Lead, Follow, or Get Out of the Way Managing Different Generations Mass Attacks in Public Spaces OLETS Update Ripped from the Headlines Stress Management Suicide Intervention Terrorism And The Telecommunicator Total Disaster Response - Tony Harrison TTY/TDD & ADA Compliance Training When High Profile Calls Have A Higher Impact! Locations ALL Enter First Location Name Here Display List Month View Class Starting Dates in Bold Quick Grid Show by Course Name9-1-1 ACOG Course Listings 1 of 1 Crisis Intervention for CommunicationsMonday, Oct 20 2025 8:00AM - 4:00PMSessions 1 Class# 2510667 Location ACOG Offices (view map)Communications professionals are often the first to deal with a person in crisis. This class is designed to provide the skills to make a difference. (more details)NonMember Price: $50.00Member Price: $0.008 Seats Remaining Seats Back to Top
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