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Active Assailant
Monday, Aug 26 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410621
Location ACOG Offices (view map)
The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. (more details)
NonMember Price: $50.00
Member Price: $0.00
5 Seats Remaining
Seats  

In Case You Forgot… Dispatch Refresher
Thursday, Sep 5 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410629
Location ACOG Offices (view map)
This course is designed to give telecommunicators a refresher in the basics of dispatch. Topics are Communications, Customer Service, Call Processing, Next Gen 9-1-1, Radio Communications, Call Classification, Liablity, Court Testimony, and Stress. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

Suicide Intervention
Monday, Sep 9 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410622
Location ACOG Offices (view map)
A one-day interactive class designed to educate Public Safety call-takers in crisis intervention. Topics include: suicide attitudes, risk assessment of caller, risk assessment of responder and call-taker intervention. (more details)
NonMember Price: $50.00
Member Price: $0.00
3 Seats Remaining
Seats  

APCO Public Safety Telecommunicator I, 7th Edition
Monday, Oct 7 2024 8:00AM - 4:00PM
Sessions 5    Class# 2410625
Location ACOG Offices (view map)
The PST course may be used for new-hire and existing employee training. The PST basic training course meets and exceeds the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. (more details)
NonMember Price: $110.00
Member Price: $0.00
Class is Full
Please Call for Information

Customer Service for Telecommunicators
Monday, Oct 21 2024 8:00AM - 4:00PM
Sessions 1    Class# 2410623
Location ACOG Offices (view map)
Topics Include: Who are your customers, your role in community oriented policing, customer expectations, how to deal with difficult callers, the communications process, how to defuse anger and officer dispatcher relations. (more details)
NonMember Price: $50.00
Member Price: $0.00
Seats  

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